Patient Information

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Privacy Practice

Payment Options

For your convenience, we accept cash, debit cards, debit cards, and most major credit cards. Payment is expected at the time services are performed. Feel free to contact our office if your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

Falmouth Dental Health Financial Policy

Thank you for choosing Falmouth Dental Health as your dental health care provider. We believe that
all patients deserve the very best dental care we can provide. We also believe that everyone benefits
when specific financial arrangements are agreed upon. Please understand that payment of your bill
is considered a part of your treatment. The following is a statement of our Financial Policy.

WE ACCEPT CASH, CHECKS, VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS CREDIT
CARDS, AND DEBIT CARDS. WE ALSO OFFER CARE CREDIT WHICH IS AN EXTENDED PAYMENT
PLAN WITH PRIOR CREDIT APPROVAL OFFERING 0% INTEREST FINANCING FOR 6 OR 12
MONTHS.

INSURANCE

We will file your insurance claim on your behalf. We are non-participating and out of network with
all insurance plans. We ask for payment in full at time of service and will have the insurance
reimburse you directly based on your specific plan coverage. The balance is your responsibility
whether your insurance company pays or not. We cannot bill your insurance unless you bring in all
insurance information to each visit. Your insurance policy is a contract between you and your
insurance company. We are not a party to that contract. Please be aware some and possibly all of the
services provided may be non-covered services and not considered reasonable, usual, and
customary under the terms of your dental and/or medical policy. Our practice is committed to
providing the best treatment for our patients and we charge what is usual and customary for our
area. You are responsible for payment regardless of any insurance company’s arbitrary
determination of usual and customary rates.

MISSED APPOINTMENTS

Unless canceled at least 24 hours in advance, our policy is to charge for missed appointments at the
rate of $75.00. Please understand that missed appointment times are valuable to those patients that
may find it hard to come to the dentist at other times. Please help us serve you better by keeping
your scheduled appointments. Excessive cancellations and no shows will result in termination of
our treatment agreement and your records can be forwarded to another dental office.

ALL BALANCES ARE DUE UPON RECEIPT

Billing all accounts which have not paid the estimated portion of their bill at the time of service will
incur a $5.00 billing charge each month until the balance is paid. Balances which are 30 days old or
older will incur a monthly finance charge. There is also a $30 returned check fee. Any account that
has not received payment in 120 days will be deemed a bad debt and a dismissal letter will be sent.
Thank you for understanding our financial policy. Please let us know if you have any
questions or concerns. We look forward to providing the highest quality dental care in a
relaxing and caring atmosphere. 

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!